WE ARE UPDATING OUR SITE. SOME ITEMS MIGHT NOT APPEAR WHILE IN TRANSITION. THANK YOU

FAQS

WHAT IS YOUR RETURN/REFUND POLICY?

If you experience a problem, please contact us so we can help you resolve it. We accept returns of most unused products within 30 days. Restocking fees might apply. All sales are final for custom work. 

WHAT IS THE PROCESS FOR GETTING A CUSTOM FIREARM?

Contact us using the form or call 346.704.1776. We will assign someone to work with you for the project duration. 

IS THERE A DEPOSIT REQUIRED?

Yes, all custom work requires a non refundable deposit. 

WHAT IS YOUR CURRENT LEAD TIMES?

 

Gun Metal Rifles are usually in stock but we build and inspect them on an as needed basis. Please allow about 3-5 days before item ships. We only ship firearms to validated FFLs. Please have the information ready after purchase and use contact information where you are readily reachable. One of our team members will contact you. We will then make contact with the FFL. We won't ship until all the information has been confirmed.


Lead times on custom projects will vary.


If purchasing a NFA (class 3) item, please contact the ATF to inquire about their form processing times.

WHAT IS YOUR SHIPPING/DELIVERY POLICY?

We ship all firearms using UPS, fully insured and adult signature required. Firearms are only shipped to valid FFLs. All other items are shipped using the best carrier. All orders usually ship within 2 to 3 business days.

DO YOU IMPORT OR EXPORT?

Not at this time. 

ARE YOUR GUNS LEGAL IN ALL STATES?

 

Due to the constant changing laws it is impossible for us to keep up with individual state laws. It is up to our customers to verify anything bought from Gun Metal Inc. is legal to purchase, own, and/or use in their respective states. Items returned due to not meeting local laws will be charged a 75% restocking fee. 

DO YOU STAKE YOUR CASTLE NUTS?

No. This is not considered a mil spec process. Also, it is considered permanent. Most of our customers like the ability to change features down the road. 

ANY ADDITIONAL QUESTIONS?

Use the form on the home page or call 346.704.1776